Terms of service

Last Updated: October 20, 2026

Overview

Welcome to Yolk Shop!

Yolk Shop ("Yolk Shop," "we," "us," or "our") is operated by InformAsian Media LLC, a Florida limited liability company.

We operate the website https://shop.yolk.com (the "Site"), offering original branded apparel, T-shirts, caps, accessories, and related merchandise.

Our online store is powered by Shopify, and our made-to-order merchandise is produced and fulfilled through Printful.

These Terms of Service ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services").

By visiting our website, creating an account, or making a purchase, you agree to these Terms and our Privacy Policy.

If you do not agree with these Terms, please do not use our Services.

Nothing in these Terms limits rights or remedies that cannot be waived under applicable consumer protection laws.

1. Eligibility and Account Access

By using our Services, you represent that you are at least the age of majority in your state of residence or are using the Services with the permission and supervision of a parent or legal guardian.

You agree to provide accurate and current information when creating an account or making a purchase.

You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

We reserve the right to suspend or terminate accounts associated with fraudulent, unauthorized, or unlawful activity, subject to applicable law.

2. Our Products

Yolk Shop offers original branded apparel and accessories, including T-shirts and caps.

Our products are manufactured or customized after an order is placed through our print-on-demand fulfillment partner, Printful.

Products may feature direct-to-film printing, including DTFlex, embroidery, or other production methods.

We make reasonable efforts to display accurate product descriptions, sizes, colors, and designs.

However:

  • Colors may vary slightly due to screen settings and production processes.
  • Product measurements may vary within reasonable manufacturing tolerances.
  • Print positioning and appearance may vary slightly.
  • Fabric texture, fit, and finish may differ from digital mockups.

Customers should review product descriptions, sizing charts, and available options before purchasing.

We reserve the right to modify or discontinue products, designs, colors, sizes, or availability without prior notice.

3. Orders and Acceptance

When you place an order, you are submitting an offer to purchase the selected products.

Orders are subject to payment authorization, product availability, and acceptance by Yolk Shop.

We reserve the right to decline or cancel orders for legitimate reasons, including suspected fraud, payment problems, product unavailability, or errors in product listings.

If we cancel an order after payment has been collected, we will issue an appropriate refund.

Order confirmation emails acknowledge receipt of your order but do not guarantee that production has begun or that every item is available.

4. Made-to-Order Production and Cancellations

Because our products are made to order, production may begin shortly after an order is submitted.

If you need to change or cancel an order, please contact us immediately at info@yolk.com.

We will make reasonable efforts to accommodate changes or cancellations before production begins.

Once production has started, changes and cancellations may no longer be possible.

This policy does not limit cancellation or refund rights required by applicable law.

5. Prices and Payments

All prices are displayed in U.S. dollars unless otherwise indicated.

We reserve the right to change product prices, promotions, and discounts without prior notice. Changes will not affect previously accepted orders unless otherwise required or permitted by law.

Applicable sales taxes and shipping charges will be displayed during checkout.

Payments are processed through Shopify-supported payment providers, which may include Shopify Payments, PayPal, and other available payment methods.

You represent that you are authorized to use the payment method provided and that all billing information is accurate.

Payment processing may be subject to additional terms and privacy policies established by the applicable payment provider.

6. Shipping and Delivery

Yolk Shop currently ships within the United States only.

Because our products are made to order, production time is separate from shipping transit time.

Delivery estimates are approximate and may vary due to production schedules, product availability, carrier delays, weather, holidays, or other circumstances outside our reasonable control.

Orders containing multiple products, including T-shirts and caps, may be fulfilled from different facilities and arrive in separate shipments.

Tracking information will be provided when available.

Shipping details are available in our Shipping Policy:

https://shop.yolk.com/policies/shipping-policy

Nothing in this section limits your rights or our obligations regarding delivery under applicable law.

7. Shipping Charges and Promotions

Shipping charges are calculated and displayed during checkout.

Yolk Shop may offer promotional shipping rates, including:

Free standard U.S. shipping on qualifying orders of $50 or more.

Eligibility is based on the applicable merchandise subtotal after discounts and before taxes and shipping charges.

Promotional shipping offers are subject to the conditions displayed at checkout.

We reserve the right to modify or discontinue shipping promotions for future orders.

8. Returns, Exchanges, and Refunds

Our products are made to order.

Except as required by applicable law or otherwise stated in our Refund Policy, we do not accept returns or exchanges for:

  • Incorrect sizes selected by customers
  • Incorrect colors selected by customers
  • Changes of mind
  • Buyer's remorse
  • Personal preferences regarding fit or style

If a product arrives damaged, defective, incorrectly printed, or otherwise does not conform to your order, please contact us at info@yolk.com.

We will review the issue and provide an appropriate resolution, including a replacement or refund when applicable.

Our complete Refund & Returns Policy is available at:

https://shop.yolk.com/policies/refund-policy

Nothing in these Terms excludes rights or remedies provided by applicable consumer protection laws.

9. Lost, Damaged, or Incorrect Shipments

If your order arrives damaged, contains an incorrect item, or appears to be lost in transit, please contact us promptly.

For damaged or incorrect products, please provide:

  • Your order number
  • A description of the issue
  • Clear photographs, when available

We may coordinate with Printful or the shipping carrier to investigate the issue.

Customers should not return merchandise without receiving instructions from Yolk Shop.

We will provide an appropriate resolution consistent with our Refund Policy and applicable law.

10. Customer Responsibilities

Customers agree to:

  • Provide accurate billing and shipping information.
  • Review product sizes, colors, and specifications before ordering.
  • Use the website only for lawful purposes.
  • Avoid fraudulent or unauthorized transactions.
  • Refrain from interfering with website operations or security.

Customers are responsible for notifying us promptly of errors in their order information.

Additional charges may apply if a package must be reshipped because of an incorrect or incomplete address provided by the customer, where permitted by law.

11. Intellectual Property

All original Yolk Shop designs, artwork, typography compositions, logos, graphics, product photography, website content, and branding are owned by Yolk Shop or used with permission from their respective rights holders.

These materials may be protected by copyright, trademark, and other intellectual property laws.

Purchasing a product does not grant ownership of or a license to reproduce the underlying design or artwork.

Without prior written authorization, you may not:

  • Copy or reproduce our original designs.
  • Manufacture or sell unauthorized merchandise using our artwork.
  • Use our logos or branding in a misleading manner.
  • Reproduce substantial portions of our website content for commercial purposes.
  • Create counterfeit or unauthorized versions of our merchandise.

All rights not expressly granted are reserved.

Third-party trademarks, artwork, and other protected materials remain the property of their respective owners.

12. Shopify and Third-Party Services

Our online store is powered by Shopify.

Shopify provides technology supporting website operations, checkout, and ecommerce services.

Purchases made through Yolk Shop are transactions between the customer and Yolk Shop, not purchases from Shopify.

We also use third-party providers, including Printful, payment processors, and shipping carriers.

These providers may have separate terms, conditions, and privacy policies governing their services.

Yolk Shop remains responsible for its obligations to customers under applicable law.

13. Privacy and Personal Information

Your use of our Services is subject to our Privacy Policy:

https://shop.yolk.com/policies/privacy-policy

We collect and process personal information as described in that policy, including information necessary for order processing, payment, fulfillment, customer support, and website operations.

By providing information through our website, you acknowledge that it will be handled as described in our Privacy Policy.

14. Customer Reviews and Feedback

Customers may submit reviews, suggestions, comments, or other feedback regarding our products or Services.

By submitting feedback, you grant Yolk Shop a nonexclusive, worldwide, royalty-free license to use, reproduce, display, and publish that feedback for legitimate business purposes, including customer service and marketing, subject to applicable law.

You represent that you have the necessary rights to submit the content.

We reserve the right to remove content that is unlawful, fraudulent, abusive, misleading, or infringes upon the rights of others.

We do not guarantee that all submitted reviews or comments will be published.

15. Accuracy of Website Information

We make reasonable efforts to ensure that product descriptions, pricing, shipping information, and other website content are accurate.

However, occasional errors or omissions may occur.

We reserve the right to correct inaccurate information and update website content without prior notice.

If an error materially affects an order, we may contact the customer to offer an appropriate correction, alternative, or cancellation with refund, subject to applicable law.

16. Prohibited Uses

You may not use our website or Services to:

  • Engage in fraudulent or unlawful activity.
  • Violate applicable laws or regulations.
  • Infringe intellectual property rights.
  • Transmit viruses, malware, or malicious code.
  • Attempt unauthorized access to customer accounts or website systems.
  • Collect personal information without authorization.
  • Harass, threaten, or impersonate others.
  • Interfere with website security or functionality.
  • Use automated systems to access or extract website content in violation of applicable law or our reasonable access restrictions.

We may restrict or terminate access when necessary to protect our website, customers, or business.

17. Third-Party Links

Our website may contain links to third-party websites, social media platforms, and external services.

These websites operate independently and may have their own terms and privacy policies.

We are not responsible for the content, security, or practices of third-party websites that we do not control.

We encourage customers to review applicable terms before interacting with external services.

18. Disclaimer of Warranties

We make reasonable efforts to provide accurate product information and reliable Services.

However, except for express warranties we provide and rights that cannot be excluded under applicable law, our website and Services are provided on an "as available" basis.

We do not guarantee uninterrupted website availability or that all technical errors will be prevented.

To the fullest extent permitted by law, we disclaim warranties not expressly provided, including implied warranties of merchantability or fitness for a particular purpose, where such disclaimers are legally permitted.

Nothing in this section limits statutory warranties, remedies for defective or nonconforming goods, or other non-waivable consumer rights.

19. Limitation of Liability

To the fullest extent permitted by applicable law, Yolk Shop and its owners, employees, agents, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or Services, except where such limitations are prohibited by law.

This may include losses arising from website interruptions, unauthorized third-party activity, or circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, personal injury, defective products, or other matters to the extent such exclusion or limitation is prohibited by applicable law.

Customers retain all rights and remedies that cannot lawfully be waived.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Yolk Shop and its representatives from third-party claims, damages, liabilities, and reasonable legal expenses arising directly from your unlawful use of the Services, infringement of another party's rights, or material violation of these Terms.

This provision does not require you to indemnify Yolk Shop for its own negligence, misconduct, or violations of applicable law.

21. Service Availability

We strive to maintain reliable website access but cannot guarantee uninterrupted operation.

We may temporarily suspend or modify website features for maintenance, security updates, technical improvements, or operational reasons.

We will make reasonable efforts to minimize disruptions.

22. Termination

We reserve the right to restrict, suspend, or terminate access to our Services when a user materially violates these Terms, engages in fraud, or threatens website security.

Termination does not eliminate payment obligations already incurred or affect rights and remedies arising from previously completed transactions.

Provisions that reasonably should survive termination, including intellectual property, liability limitations, and dispute-related provisions, will continue to apply.

23. Governing Law and Disputes

These Terms are governed by applicable United States law and, subject to mandatory consumer protection laws and applicable conflict-of-law rules, the laws of the state determined to govern the relevant transaction.

Yolk Shop is operated by a Florida limited liability company with business operations in California.

Nothing in these Terms prevents customers from exercising rights under applicable state or federal consumer protection laws, including rights to bring claims in courts or forums available to them under those laws.

Customers are encouraged to contact info@yolk.com first so we may attempt to resolve concerns informally.

This section should be reviewed and finalized by legal counsel before publication.

24. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

Any invalid provision will be interpreted or limited only to the extent necessary to comply with applicable law.

25. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Refund & Returns Policy, and other applicable policies expressly referenced on our website, constitute the agreement governing your use of Yolk Shop's Services.

If a specific promotional offer includes additional terms, those terms will apply to that promotion.

No provision of these Terms will be interpreted to waive rights that cannot be waived under applicable law.

26. Electronic Communications

By placing an order or creating an account, you agree that we may send transactional and service-related communications electronically.

These communications may include:

  • Order confirmations
  • Payment receipts
  • Shipping notifications
  • Tracking updates
  • Customer service responses
  • Refund notifications
  • Important account or policy updates

Promotional emails will be sent in accordance with applicable law and your marketing preferences.

You may unsubscribe from promotional communications using the unsubscribe instructions provided in those messages.

27. Changes to These Terms

We may update these Terms periodically to reflect changes in our products, business operations, technology, or legal requirements.

Updated Terms will be published on this page with a revised "Last Updated" date.

Material changes will be communicated when required by applicable law.

Changes will generally apply prospectively and will not retroactively eliminate rights associated with previously accepted orders.

28. Contact Information

For questions regarding these Terms of Service, orders, shipping, returns, or customer support, please contact:

Yolk Shop

Operated by: InformAsianMedia LLC

Email: info@yolk.com

Website: https://shop.yolk.com

Mailing Address:

21520 Yorba Linda Blvd, G308

Yorba Linda, CA 92887-3726

United States

We aim to respond to general customer inquiries within 1–2 business days.