Refund policy

Last Updated: October 20, 2026

Thank you for shopping at Yolk Shop!

Our T-shirts, caps, and other apparel are made to order through our print-on-demand fulfillment partner. Because each product is produced specifically for your order, our return and exchange policy differs from that of traditional retail stores.

Returns & Exchanges

All Yolk Shop apparel is made to order. We do not accept returns or exchanges for:

Incorrect size or color selected by the customer
Changes of mind or buyer's remorse
Personal preferences regarding fit or style

Please review product descriptions, sizing charts, and color options carefully before placing your order.

If you accidentally order the wrong size, contact us. Although we cannot offer a free exchange, we may be able to provide a discount toward a replacement purchase.

Damaged, Defective, or Incorrect Products

We want you to be happy with your purchase.

If your order arrives damaged, defective, misprinted, or contains an incorrect product, please contact us within 30 days of delivery.

Email info@yolk.com with:

Your order number
A description of the problem
Clear photographs showing the issue

We will review your claim and arrange an appropriate replacement or refund at no additional cost when the issue is confirmed.

You generally will not need to return the defective product.

Lost Packages

If your package does not arrive, please contact us within 30 days after the estimated delivery date.

We will investigate the shipment with our fulfillment partner and shipping carrier and arrange an appropriate resolution.

Order Changes & Cancellations

Because products are made to order, production may begin shortly after an order is submitted.

If you need to change or cancel your order, contact us immediately at info@yolk.com.

We will attempt to accommodate your request if production has not started. Once production begins, cancellations or modifications may no longer be possible.

Incorrect Shipping Addresses

Please verify your shipping address before completing checkout.

If a package is returned because of an incorrect or incomplete address provided at checkout, additional shipping charges may apply for reshipment.

Refund Processing

If a refund is approved, it will be issued to your original payment method.

Your bank, credit card company, or payment provider may require additional time to process and post the refund.

Return Shipping

Please do not send merchandise to Yolk Shop or our fulfillment partner without first contacting us.

For confirmed defective or incorrect products, we will provide instructions if a physical return is necessary, at no additional cost to you.

Contact Us

For questions regarding returns, refunds, exchanges, or order issues:

Yolk Shop

Email: info@yolk.com

We aim to respond within 1–2 business days.

Nothing in this policy limits rights or remedies available under applicable consumer protection laws.